Terms Service
Last Updated: March 2025
1. Introduction
1.1. When you visit and use any part of the S36BET website or register for an account on this site, you are require agree to accept and comply with the following terms: Terms and Rules, Privacy Policy, Terms and Rules for all promotional activities, all game rules, bonus and special offer regulations, all of which are specifically outlined on the website. These terms and rules are collectively referred to as the "Terms." Please read it carefully before accept it. If you do not agree to accept or comply with these Terms, please do not register an account or using this website. Your continued use of this website indicates your acceptance of these Terms.
1.2. If there are any discrepancies between English version of Terms and Rules in different language version, English version shall prevail over all other versions.
2. Operator
2.1. The S36BET website is officially registered under the laws of the Republic of Philippines, licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR), with its official website at S36bet.com. In the following text, "we," "our," or "the company" refers to the S36BET website, unless otherwise specified.
3. Modification of Terms
3.1. The company reserves the right to revise, modify, update, and change any terms for legal, business, or customer service reasons. The latest version of the terms and its effective date will be posted on this website. We will notify users of any such revisions, modifications, or changes by publishing a new version of the terms on this website. Players are responsible for ensuring that they agree to and accept the current terms and rules, and the company recommends that players stay informed of such updates. The company also reserves the right to adjust or modify this website, services, software, and the necessary conditions for accessing and using these services at any time without prior notice.
3.2. If you do not accept any changes, you may stop using this website. If you continue to use any part of the website after the terms have taken effect, it will be deemed that you accept and agree to comply with the revised terms, including any additional, removal, replacement, or other changes related to the company, whether or not you have noticed or read the revised terms.
4. Legal Requirements
4.1. You have reached the age of majority according to the laws of your jurisdiction. Individuals under the age of 21 may not use the services of this website under any circumstances. Any person who uses our services while under the legal age will be considered in violation of these terms. The company reserves the right to request proof of age from players at any time to verify that underage individuals are not using our services. If a player fails to provide proof of age, or if the company suspects that a player using the services is underage, we may cancel that player's account and deny them access to our services.
4.2. In certain jurisdictions, online gambling may be illegal. You understand and accept that the company cannot provide any legal advice or guarantees regarding your ability to use our services, and the company makes no representations about the legality of our services in your jurisdiction. Using the services on this website is your own choice and unilateral decision, and you assume all risks; you are solely responsible for determining the legality of the services in your jurisdiction.
4.3. The company does not intend for you to violate applicable laws. You represent, warrant, and agree to ensure that your use of the services on this website complies with all relevant laws, regulations, and rules. The company is not liable for any illegal or unauthorized use of the services on this website by you.
4.4. The company does not allow individuals residing or located in Australia, Cyprus, Curacao, France, Guam, Iraq, Iran, Italy, Israel, the Netherlands, Sweden, Laos, Saudi Arabia, Spain, the United Kingdom, the United States, and Turkey to create accounts, deposit funds, or withdraw any money. The company may change this list of restricted countries at any time, with or without prior notice. You agree that you cannot register for an account in the countries and regions listed above and agree not to use your account in those countries and regions.
4.5. You are fully responsible for all tax matters related to any income you earn from using this website. If the funds you win in your place of residence are subject to taxation, you are required to keep a record of those funds and report them to the relevant authorities.
4.6. Online gambling may be illegal in your place of residence; if that is the case, you are not permitted to use your payment card to complete such transactions.
4.7. The company will not issue any certificates, documents, references, or receipts regarding your account history. You can find these records in electronic document form within your account.
4.8. Cardholders are responsible for understanding the laws related to online gambling in their country or region of residence.
4.9. Minors are prohibited from participating in the services offered on this website.
5. Create Account
5.1. To create an account on this website ("your account"), you must provide your mobile phone number or email address, set a secure password, and confirm it to complete the registration.
5.2. To verify your identity, the company reserves the right to request sufficient documentation at any time. Failure to provide such documents may result in account suspension.
5.3. You guarantee that the information you provided during registration is accurate, complete, and true. You will maintain the accuracy of your information by promptly updating any changes. Failure to comply with this requirement may result in account closure, account usage restrictions, or the invalidation of any transactions.
5.4. If you encounter any issues or difficulties during the registration process, you can contact customer service for assistance.
5.5. You may register one account on this website. Any additional accounts player creates will be considered "duplicate accounts." We may immediately close all duplicate accounts and:
5.5.1. All transactions made on duplicate accounts will be canceled;
5.5.2. Any funds earned or deposited using the duplicate account will not be refund;
5.5.3. Any deposits, rewards, or bonuses earned or accumulated during the validity of the duplicate account will be forfeited, and we may require you to return any funds withdrawn from the duplicate account.
6. Verify Identity; Anti-Money Laundering Regulations
6.1. While we grant you the right to use the services on this website, you represent, warrant, covenant, and agree that:
6.1.1. You must be at least 21 years old;
6.1.2. You are the legal owner of the funds in your account, and all information provided to the company during registration or at any time thereafter, including information provided in any payment deposit transactions, is true, valid, correct, and complete, matching the name on the credit/debit card or other payment account used to deposit or withdraw funds from your account;
6.1.3. You are fully aware that there is a risk of losing money when using gambling services, and you accept full responsibility for any such losses. You agree that your decision to use our gambling services is entirely your own choice, and you assume all risks. You have no right to make any claims against the company regarding your losses.
6.1.4. You fully understand the general methods, rules, and procedures of online services and gambling. You acknowledge that it is your responsibility to be aware of the accuracy of these rates and games. You agree not to take any actions that could harm the reputation of the company.
6.2. By agreed to these terms, you grant us the right to conduct regular checks (at our discretion) or allow third parties (including regulatory bodies) to perform regular checks to verify your identity and contact information ("Verification").
6.3. During such verification processes, we may restrict your ability to withdraw funds from your account.
6.4. If any information you provide is false, inaccurate, misleading, and/or incomplete, you will be in breach of the contract terms, and we have the right to immediately close your account, deny you access to the services of this website, and take any other actions we may choose.
6.5. If we are unable to confirm that you have reached the legal minimum age to participate in gambling, we have the right to suspend your account. If you engage in any gambling-related activities on this website while under the legal age, then:
6.5.1. Your account will be closed;
6.5.2. All transactions conducted during this period will be deemed invalid, and the corresponding funds you deposited into your account will be refunded when you reach the legal age.
6.5.3. Any bets placed during this period will be canceled;
6.5.4. All amounts won during the period when you are underage will be forfeited, and you will be required to return any funds withdrawn from your account to us.
6.6. To verify the source of your funds, we may request additional information and documentation to prove that you have sufficient funds to support your gambling activities. This may include information about your salary or occupation, accompanied by relevant documents such as copies of your bank statements.
7. Account Security
7.1. After register your account, you must never disclose your username and password to anyone. If you forget your account details, please restore your password by clicking "Forgot Password" below the login window.
7.2. You are fully responsible for protecting your password and are entirely accountable for any and all activities that occur in your account. You are also responsible for any losses incurred by third parties due to your account.
7.3. If any unauthorized use or theft of your account occurs, or any other breach of security rules happens, you must notify the company immediately. If required, you agree to provide evidence of such theft or unauthorized use. The company is not responsible for any losses you incur due to others using your password, whether or not you were aware of it.
8. Deposits and Withdrawals
8.1. If you wish to participate in gambling or gaming on this website, you must deposit money into your account.
8.2. You agree:
8.2.1. All funds deposited into your account are not related to any unlawful activities, specifically, they are not derived from any illegal activities or proceeds from illegal enterprises, nor are they from illicit sources;
8.2.2. All funds deposited into your account are authorized, and you will not attempt to reverse any deposits or take any actions to have a third party reverse such deposits to avoid any liability regarding the legitimacy of withdrawals.
8.3. The company does not accept third-party deposits. You must deposit funds using an account/system or credit card registered in your own name. If we detect any third-party deposits during security checks, all your gambling winnings will be forfeited and returned to the casino. When approved by the management of this website, the original deposit may be refunded to the legitimate owner of the account/credit card.
8.4. If funds need to be returned to the legitimate owner via bank transfer, all associated bank fees will be borne by the recipient.
8.5. Users who violate this rule will be blacklisted, and their accounts will be closed, with no option for withdrawals.
8.6. We do not accept incoming funds. We reserve the right to use third-party electronic payment methods and/or financial institution tools to process your deposits and make payments to you. You agree to comply with the regulations of such third-party electronic payment methods and financial institution tools, provided they do not conflict with these terms.
8.7. If suspicious or fraudulent activity occurs in deposits, including the use of stolen credit cards or any other fraudulent activities, the company reserves the right to freeze your account, revoke any paid amounts, and reclaim any bonuses. We have the authority to report any deposit fraud or other illegal activities to the relevant authorities or entities and may use collection services to recover payments. However, in any case, the company is not responsible for unauthorized use of credit cards, regardless of whether the card has been reported lost.
8.8. When we reset any bets and wagers related to duplicate accounts, deception, collusion, fraud, and criminal activities, we may deduct any positive balance from your account at any time, up to the amount you owe us.
8.9. You acknowledge and agree that your account is not a bank account and does not receive any insurance, guarantees, sponsorship, or other protections from banks or other security institutions. Additionally, any deposits in your account will not earn any interest.
8.10. You may request to withdraw funds from your account at any time, provided that:
8.10.1. All funds deposited into your account have been confirmed, with no amounts being reversed, revoked, or canceled;
8.10.2. All verifications mentioned in Section 6 above have been completed.
8.10.3. If the total bets are less than twice the amount of the deposit, the company reserves the right to deduct 20% from the withdrawal to cover transfer fees.
8.10.4. When you need to withdraw unused deposits, we reserve the right to deduct handling fees.
8.10.5. Once your withdrawal request is approved, we are not responsible for any payment delays caused by third-party electronic payment and financial institutions and/or third-party clearing processes.
9. Bets or Gaming
9.1. Before confirming your bet, you are responsible for ensuring that the bet you make are correct.
9.2. You can view your transaction history by clicking on "History" on this website.
9.3. We reserve the right to refuse all or part of your requested transactions at any time, at our discretion. Any transaction is invalid until you receive our confirmation. If you do not receive confirmation that your transaction has been accepted, you should contact customer service.
9.4. You may only use the balance in your account to place bets.
10. Collusion, Deception, Fraud, and Criminal Activities
10.1. The following activities are not allowed and constitute a serious violation of these terms:
10.1.1. Providing information to third parties;
10.1.2. Exploiting unfair advantages or influence, including taking advantage of vulnerabilities or bugs in our software, using bot players, or exploiting "glitches";
10.1.3. Engaging in fraudulent activities for your own profit, including using stolen, cloned, or unauthorized credit or debit cards as a source for account deposits;
10.1.4. Engaging in any criminal activities, including money laundering and any other illegal activities;
10.1.5. Colluding or attempting to collude with any other player, either directly or indirectly, during or in connection with playing any game on this website, or intentionally participating in any collusion scheme.
10.2. The company will take all reasonable measures to prevent collusion or any attempts at conspiracy, detect such behavior and the participants involved, and handle those participants accordingly. We accept no responsibility for any loss or damage you or any other player may suffer as a result of collusion, fraud, or other illegal or deceptive activities, and any actions we take in response to such activities will be at our sole discretion.
10.2.1. The Company will take all reasonable measures to prevent collusion or any attempts at conspiracy, detect such behavior and the participants involved, and address those participants accordingly. We accept no liability for any loss or damage you or any other player may suffer as a result of collusion, fraud, or other illegal or deceptive activities, and any actions we take in response to such matters will be at our sole discretion.
10.2.2. If the Company suspects that you may be engaged in, or have engaged in, fraudulent, illegal, or improper activities, including but not limited to money laundering or any other conduct in violation of these terms and conditions, we will immediately terminate your access to the services and/or freeze your account. In such cases where your account is terminated or frozen, the Company is under no obligation to refund any funds in your account. The Company reserves the right to report your identity and any suspected illegal, fraudulent, or improper activities to the relevant authorities, other online service providers, banks, credit card companies, electronic payment providers, or other financial institutions. You will fully cooperate with the Company in investigating any such activities.
10.3. When using our services, you must act in good faith towards the Company and other users of the service. If the Company believes that you are maliciously using our services or software, we reserve the right to terminate your account, as well as any other accounts you hold on this website, and retain all funds within those accounts. You hereby expressly waive any future claims against the Company related to this matter.
11. Other strictly prohibited activities include:
11.1. You may not use any obscene or offensive language or images; curse, threaten, harass, or abuse others, including other users, or treat the Company’s staff or any employees supporting this website in such a manner.
11.2. You may not flood or infiltrate the website with information to cause a malfunction, nor take any actions that would affect the website's functionality, such as releasing or spreading viruses, worms, ransomware, or any similar activities. Repeated submissions or spamming are strictly prohibited. You must not interfere with, alter, delete, or modify any information on the website in any way.
11.3. You may only use this website for your personal services, and you may not reproduce the website or any part of it in any form without our consent.
11.4. You may not access the website, the servers storing the website, or any servers, computers, or databases connected to the website without authorization. You must not use denial-of-service attacks or any similar forms of attack against the website. If you violate these terms, we will report such illegal actions to the appropriate law enforcement authorities and disclose your identity to them. Upon such violations, your right to use the website will be immediately terminated.
11.5. We are not responsible for any loss or damage to your computer equipment, computer programs, data, or other property caused by denial-of-service attacks, viruses, or other technically harmful materials resulting from your use of this website, downloading any materials published on this website, or accessing materials from any linked websites.
11.6. Selling or transferring accounts between players is prohibited, as is deliberately losing chips or games to transfer chips to other players. If you lose a hand or a game to transfer money to another user, it constitutes intentional loss of the game or chips.
11.7. You may not mask your IP address or geographic location. If your account was created or is being used with IP or geographic masking technology—including but not limited to VPNs and proxy servers—we reserve the right to close all accounts and cancel all bets, bonuses, and winnings.
12. Account Termination and Closure
12.1. You may terminate your account at any time by sending an email to [email protected].
12.2. You are responsible for any activity on your account until you receive our confirmation that your account has been closed, even during the period in which you have emailed us to terminate your account.
12.3. If your account is terminated, suspended, or canceled, we will not provide any form of compensation, and you will no longer have access to your account.
12.4. The Company may terminate your account immediately without prior notice for the following reasons:
12.4.1. If, for any reason, we decide to suspend the provision of general services to users or terminate the services provided to you;
12.4.2. If your account is associated in any way with any terminated account;
12.4.3. If your account collaborates with or is related to any currently closed account, we may terminate your account, regardless of the nature of the relationship or the registration details provided on the aforementioned accounts; or for any other reason we deem appropriate. Unless otherwise specified in this agreement, any balance in your account will be refunded to you within a reasonable time after you request it, but we reserve the right to deduct any amounts you owe us.
12.4.4. If you attempt to manipulate or probe information related to the software code, or engage in collusion;
12.4.5. If you tamper with or attempt to tamper with the software in any way;
12.4.6. If you violate any regulations, such as attempting to access this website from jurisdictions where playing games is not allowed;
12.4.7. If you disseminate any actual or potential defamatory, infringing, racist, harmful, or obscene language or materials.
13. Revisions to the Website
13.1. To maintain the website, the Company may, at its sole discretion, change or revise any services offered on the website at any time.
14. System Failures
14.1. In the event of unexpected system errors, malfunctions, or issues with the software or hardware operating this website, we will take immediate action to resolve the problem. We accept no responsibility for any system failures related to the devices you use to access this website, or for errors caused by your internet service provider that result in system failures.
14.2. If there are any disputes regarding game rounds (such as difficulties in crediting bonuses, frozen game rounds, etc.), players must contact us immediately after the situation occurs.
15. Errors or Omissions
15.1. In some cases, the following may occur: due to an error on the part of the Company, bets may be accepted or payments may be made incorrectly. For example, due to obvious errors or data entry mistakes, or as a result of computer malfunctions, we may mistakenly communicate any gambling terms to you, or there may be errors in the winnings/refunds amount due to manual or automated input errors.
15.2. The Company reserves the right to refuse, limit, cancel, or restrict any bets.
15.3. If you are erroneously awarded any bonus due to any human error, or any vulnerabilities, defects, or errors in the software, or if the related game products or software fail to operate according to the relevant game rules (“Error”), the Company will not pay you any such bonus. You agree to immediately inform the Company of this error, and you agree to return any bonuses paid to you as a result of that error.
15.4. Neither we nor our partners or suppliers shall be liable for any losses incurred due to our errors or your errors, including any loss of winnings.
15.5. The Company and all of its affiliates shall not be liable for any losses or damages caused by the interception or misuse of any information transmitted over the internet.
16. Disclaimer of Liability
16.1. You agreed that choose to use the services on this website at your own discretion and fully accept and assume all risks associated with your decision.
16.2. We will provide reasonable technical support and maintenance for this website in accordance with these terms. We make no other commitments or warranties regarding the website or the products provided through it, and we hereby exclude all related warranties in this regard.
16.3. The Company shall not be liable for any current, unforeseeable losses or damages incurred while player using this website, whether arising from contract, tort, negligence, or other liabilities—including but not limited to loss of data, profits, business, opportunities, goodwill, or reputation, as well as business interruption. The company is also not responsible for the content of any internet websites linked to or from this website or other services.
17. Violation of Terms
17.1. When you violate these terms, you are fully responsible for any claims, liabilities, costs, or any other expenses that may arise as a result of your violation.
17.1.1. Any act of violation of these terms;
17.1.2. You violate any laws or infringe upon the rights of any third party;
17.1.3. Your use of the services, or any other person using your user identity to access the services, whether or not authorized by you; or
17.1.4. Accepting any bonuses.
17.2. If you materially violate these terms, we reserve the following rights, but are not obligated to exercise them:
17.2.1. Notify you of your violation of these terms and request that you cease any further violations;
17.2.2. Suspend your account, preventing you from placing bets or playing games on this website;
17.2.3. Close your account with or without prior notice to you;
17.2.4. Deduct any refunds, bonuses, or winnings you received from your account due to serious violations.
17.3. If you fail to comply with any provision of these terms, we reserve the right to disable your account.
18. Intellectual Property Rights
18.1. The content of this website is protected by copyright and other ownership rights, whether owned by the Company or used under license from third-party owners. All downloadable or printable materials available on this website may only be downloaded to a single personal electronic device and use solely for personal purposes and non-commercial printing.
18.2. Under no circumstances does the use of this website grant any user any rights to the intellectual property of the Company or any third-party affiliates.
18.3. The use or reproduction of any product names, trademarks, logos, or other creative content appearing on this website is strictly prohibited.
18.4. You will bear sole responsibility for any damages, costs, or expenses arising from or related to engaging in any activities we prohibit. Once any user becomes aware of any prohibited activities, you must promptly notify the Company and provide reasonable assistance to help us investigate based on the information you provide.
19. Personal Information
19.1. We are committed to complying with data protection requirements and regulations regarding any personal information we collect during your visit to this website. Therefore, we take our obligations concerning your personal information very seriously. The Company will manage all personal information you provide in strict accordance with our privacy policy.
19.2. By providing information to us, you agree that we have the right to manage your personal information for the purposes outlined in these terms and conditions, or in the privacy policy, as well as to comply with legal or regulatory obligations.
19.3. The Company’s policy is not to disclose any user’s personal information to anyone, except to third-party partners and employees who need access to that data in order to provide services to you.
19.4. We will retain copies of all communications between you and us to document how we addressed any issues you raised.
20. Cookie
20.1. The Company uses cookies to provide certain features of the website. A cookie is a small text file that is placed on your browser when you visit this website, it allows us to recognize player when return the website. For more information on how to delete or control cookies, please visit www.aboutcookies.org. Please note that if you delete our cookies or disable cookies, you may not be able to access certain areas of the website or use some of its features.
21. Complaint Notification
21.1. If you wish to file a complaint regarding this website, as a first step in the process, you should promptly contact customer service to report your situation, as soon as reasonably possible.
21.2. In the event of any disputes during this process, you agreed that the server records will serve as the final basis for resolving any complaints.
21.3. You acknowledge and agreed that our random number generator will determine the outcomes of games played on this website, and you accepted all results of such games. If there is any discrepancy between the game results on your device(s) and those on our server, the results on our server will be the final and binding results. If your screen displays a balance that does not match your account balance, the balance on the Company’s server will be considered your account balance, and that decision will be final and binding. Any amounts credited to your account due to human error or technical malfunction will be forfeited.
22. Translation and Interpretation
22.1. The original text of these terms are in English, and any interpretation of the terms shall be based on the English version. If these terms or any related documents or notices are translated into any other language, English version shall prevail in the interpretation of the terms.
23. Assignment of Rights and Responsibilities
23.1. We reserve the right to transfer, assign, sublicense, or pledge these terms, in whole or in part, to any party, provided that the transfer is on the same terms or on terms that are no less favorable than these terms.
24. Force Majeure
24.1. The Company shall not be liable for any failure or delay in fulfilling our obligations under these terms due to events beyond our reasonable control, including but not limited to natural disasters, war, civil unrest, disruptions in public communication networks or services, labor disputes, or denial-of-service attacks, as well as similar network attacks that may have a negative impact ("Force Majeure").
24.2. During the duration of the force majeure event, our services will be considered suspended, and we will extend the service period accordingly. We will make reasonable efforts to end the force majeure event or seek solutions to fulfill the Company’s obligations following the occurrence of the force majeure event.
25. Waiver
25.1. If we fail to strictly enforce any obligations to you, or if we do not exercise any of our rights or remedies, it does not constitute a waiver of such rights or remedies, nor does it relieve you of your obligation to comply with such duties.
25.2. Our waiver of any breach does not constitute a waiver of any subsequent breach. A waiver of any term in these terms will only be effective if we expressly declare the waiver and notify you in writing according to the provisions outlined above.
26. Severability
26.1. If any provision of these terms is found to be invalid, illegal, or unenforceable to any extent, that provision shall be severed to the extent necessary, and the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. In such cases, the invalid or unenforceable part shall be revised in a manner that aligns with applicable law and reflects our original intent to the greatest extent possible.
27. Governing Law
27.1. These terms shall be governed by and interpreted in accordance with the laws of Curaçao. For the benefit of the Company, you irrevocably submit these terms to the exclusive jurisdiction of the courts of Curaçao to resolve any disputes related to breaches of these terms—including issues of establishment, validity, effectiveness, interpretation, or service.
28. links
28.1. This website may contain links to other websites that are not under the Company’s control and are not governed by these terms. The Company is not responsible for the content of any third-party websites or the actions or omissions of their owners, nor is it responsible for third-party advertisements and sponsored content on those sites. Hyperlinks to other websites are for your reference only. You use any such links at your own risk.